Accessibility Statement
We want everyone to be able to use our website and reach the support they need. This statement describes our commitment to accessibility and how to get help if you encounter a barrier.
Last updated: June 2026
Valour Health Group is committed to making our website accessible to as many people as possible, including people with disabilities. We believe that access to mental health information and support should not be limited by how someone navigates the web.
Our approach
We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the widely recognized standard for web accessibility. We consider accessibility as we design and build, rather than treating it as an afterthought.
What we do
In building and maintaining this site, we work to:
- Use clear, readable text with sufficient colour contrast
- Structure pages with proper headings so they are easy to navigate
- Ensure the site works with keyboard navigation, not just a mouse
- Provide meaningful text alternatives for important images and icons
- Design layouts that adapt to phones, tablets, and desktops
- Avoid relying on colour alone to convey important information
Ongoing work
Accessibility is an ongoing effort, not a one-time fix. We continue to review and improve our website over time, and we recognize that some areas may not yet fully meet our goals. We welcome feedback that helps us do better.
If any part of this website is difficult to use, you do not need to navigate it alone. Reach out to us directly and we will help you access the information or support you are looking for in whatever way works best for you.
Third-party content
Some tools and resources we link to are operated by other organizations, and we do not control their accessibility. Where we are aware of accessibility considerations with a linked resource, we try to note them, but we encourage you to contact us if you have trouble accessing anything we point you toward.
Tell us about a barrier
If you encounter an accessibility barrier on our website, or if you need information in an alternative format, please let us know. Your feedback helps us improve for everyone. You can reach us through our contact page, and we will do our best to respond promptly and resolve the issue.
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